Policy
Delivery & exchange
We ship to all 64 districts of Bangladesh with cash on delivery as the default payment method.
Delivery charges
Inside Dhaka city · 1-2 working days৳70
Outside Dhaka · 2-4 working days৳120
How orders are processed
- 1. You place the order with cash on delivery selected.
- 2. Our team calls your mobile number to confirm size, colour and address.
- 3. The parcel is packed, checked and handed to the courier the same or next day.
- 4. You pay the courier in cash when the parcel reaches you.
Exchange
You can exchange any item within 7 days of delivery if it is unworn, unwashed and has its tags attached. Size exchanges are free of product cost — you only pay the return courier charge. Boxers and innerwear cannot be exchanged for hygiene reasons once the pack is opened.
To start an exchange, call +880 1700-000000 with your order number ready.
Damaged or wrong item
If we sent the wrong product or the item arrived with a manufacturing fault, contact us within 48 hours of delivery. We collect the parcel at our own cost and send a replacement, or refund the full amount including delivery.